Network Overview

• Connectivity to over 15 diverse backbones
• 24/7/365 staffed and monitored facility
• Multiple DS3, OC3 and gigabit connections with BGP4 routing
• Security firewalls and restricted NOC access
• High performance custom built 1U web servers
• Redundant air conditioning

Security
Restricted access to the Network Operations Center is monitored by qualified personnel 24 hours a day, every day. The entire Network Operations Center is monitored, ensuring prompt response and thorough coverage to fire or security alarms. We supply all our Network Operations Center customers with advanced firewall, encryption, intrusion detection and other security measures.

Servers
We use only the highest grade, custom built 1U servers. Server loads are constantly monitored to ensure fast performance and high reliability. In the unlikely event that a server should fail, we always keep spare parts on-site, and backups are made daily.

Air Conditioning
Precision-controlled air conditioning systems protect and cool mission-critical servers and equipment in the Network Operations Center. The facility is controlled by York™ quad-compressor/dual-blower redundant systems. These systems provide a virtually dust-free and particle-free computing environment, with temperature, humidity, and air-quality regulation.

24x7x365 Monitoring
The Network Operations Center uses industry-standard SNMP (Simple Network Management Protocol) and provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers. The Network Operations Center also monitors power, environmental factors (such as temperature and humidity), generator status, and network connectivity. All critical services/ports are monitored, including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, and POP3. We provide network monitoring of the Local Area Network, Internet connectivity (all routers, switches, and wiring), and the Internet backbone via MRTG.

Connectivity
The Network Operations Center is connected via a OC192 fiber connection to Verizon. We utilize redundant DS3, OC3 and gigabit (1000mbps) connections through Sprint, AT&T, Cable&Wireless, MCI/UUNet Global Crossing and more. We are peering (sharing capacity) with major backbones, to exchange connectivity. For redundancy, we are currently running BGP4 (border gateway routing protocol) to maintain the speed and uptime. If one backbone line goes down, it will balance the load to the other(s). If one line gets congested, it will load balance the traffic.


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